Terms of Use

Last Updated: October 1st, 2025

Agreement to Terms

Welcome to the Ultra Nutrition Calculator. By accessing or using our website and services, you agree to be bound by these Terms of Use (“Terms”). If you do not agree to these Terms, please do not use our services.

These Terms constitute a legally binding agreement between you (“User,” “you,” or “your”) and Ultra Nutrition Calculator (“we,” “us,” or “our”).

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes by:

  • Posting updated Terms on this page with a new “Last Updated” date
  • Sending email notification for material changes
  • Displaying a prominent notice on our website

Your continued use of our services after changes constitutes acceptance of the updated Terms. We encourage you to review these Terms periodically.

Account Registration

Creating an Account

To access certain features, you must create an account:

  • You must be at least 13 years of age
  • Provide accurate, current, and complete information
  • Maintain and update your information as needed
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized access

Account Responsibility

You are responsible for:

  • All activity that occurs under your account
  • Maintaining the confidentiality of your login credentials
  • Any content created, saved, or shared through your account
  • Ensuring compliance with these Terms

Account Termination

We reserve the right to suspend or terminate your account if:

  • You violate these Terms
  • You provide false or misleading information
  • Your account is used for fraudulent or illegal activities
  • We determine termination is necessary to protect our services or users

Subscription Plans and Billing

Available Plans

Free Account

  • Access to basic nutrition calculator
  • Limited features
  • No payment required
  • No saved plans

Premium Subscription – Monthly

  • $9 per month
  • All premium features
  • Unlimited saved nutrition plans
  • Automatic monthly renewal
  • Cancel anytime

Premium Subscription – Annual

  • $99 per year
  • All premium features
  • Unlimited saved nutrition plans
  • Save 8% compared to monthly
  • Automatic annual renewal
  • Cancel anytime

Billing Terms

Automatic Renewal

  • Subscriptions automatically renew unless cancelled
  • Monthly subscriptions: Billed every month on your signup date
  • Annual subscriptions: Billed every year on your signup date
  • You will be charged using your payment method on file

Payment Authorization

  • By subscribing, you authorize us to charge your payment method
  • You agree to pay all fees and applicable taxes
  • Prices are subject to change with 30 days notice
  • Price changes do not affect current billing cycles

Payment Methods

  • We accept major credit/debit cards (Visa, Mastercard, American Express, Discover)
  • PayPal (where available)
  • All payments processed securely through third-party processors

Failed Payments

  • If payment fails, we will attempt to process it again
  • Multiple failed payments may result in service suspension
  • You will be notified of failed payment attempts
  • Update your payment method to restore service

Free Trial (If Applicable)

If we offer a free trial:

  • Trial length and terms will be clearly stated at signup
  • Credit card required to start trial
  • You will be charged when trial period ends unless you cancel
  • Cancel before trial ends to avoid charges
  • One trial per user/household

Cancellation and Refund Policy

How to Cancel

Self-Service Cancellation

  • Log in to your account dashboard
  • Navigate to Subscription Settings
  • Click “Cancel Subscription”
  • Follow the cancellation prompts
  • Receive confirmation email

Contact Support

Cancellation Terms

  • You can cancel your subscription at any time
  • Cancellation takes effect at the end of your current billing period
  • You retain access to premium features until period ends
  • No partial refunds for unused time in current billing period
  • Saved nutrition plans remain accessible until subscription ends
  • After subscription ends, you revert to free account (plans may be locked)

14-Day Money-Back Guarantee

New Subscriptions

  • First-time subscribers are eligible for a full refund within 30 days
  • Request refund by contacting contact@ultranutritioncalculator.com
  • Include your order number and reason for refund (optional)
  • Refunds processed within 5-7 business days
  • Refunded amount returned to original payment method

What’s Covered

  • ✅ First-time subscriptions (monthly or annual)
  • ✅ Full refund within 14 days of initial purchase
  • ✅ No questions asked policy

What’s NOT Covered

  • ❌ Subscription renewals (only initial purchase)
  • ❌ Requests made after a 14-day period
  • ❌ Partial refunds for unused time
  • ❌ Multiple refund requests (one refund per customer)
  • ❌ Fraudulent or abusive refund requests

Refund Process

  1. Submit Request: Email contact@ultranutritioncalculator.com with order number
  2. Verification: We verify your purchase and eligibility (1 business day)
  3. Approval: Receive refund confirmation email
  4. Processing: Refund processed to original payment method (5-7 business days)
  5. Account Status: Premium access removed immediately upon refund

Special Circumstances

Technical Issues

  • If you experience technical problems preventing service use
  • Contact support for troubleshooting before requesting refund
  • We may extend your subscription or provide partial credit

Billing Errors

  • Charged incorrectly or multiple times
  • Contact us immediately for correction
  • We will refund erroneous charges promptly

Service Unavailability

  • If our service is unavailable for extended periods
  • We may provide service credits or prorated refunds

Acceptable Use

Permitted Uses

You may use our services to:

  • Calculate nutrition requirements for endurance activities
  • Save and manage your personal nutrition plans
  • Access educational content and resources
  • Share your own experiences (where applicable)

Prohibited Uses

You may NOT:

  • Violate Laws: Use services for illegal activities
  • Infringe Rights: Violate intellectual property or privacy rights
  • Abuse Service: Attempt to hack, disrupt, or overload our systems
  • Share Accounts: Allow others to use your premium account
  • Resell Access: Sell, rent, or redistribute our services
  • Scrape Data: Use automated tools to extract data from our site
  • Spam: Send unsolicited communications through our platform
  • Impersonate: Pretend to be another person or entity
  • False Information: Provide misleading or fraudulent information
  • Reverse Engineer: Attempt to copy or reproduce our technology

Consequences of Violation

Violation of acceptable use may result in:

  • Warning and request to cease activity
  • Temporary suspension of account
  • Permanent termination without refund
  • Legal action if necessary
  • Reporting to law enforcement authorities

Intellectual Property

Our Content

All content on Ultra Nutrition Calculator is protected by copyright, trademark, and other intellectual property laws:

We Own

  • Website design, layout, and graphics
  • Calculator algorithms and formulas
  • Educational content and articles
  • Logos, branding, and trademarks
  • Software code and functionality
  • Database structure and organization

Your License

  • Limited, non-exclusive, non-transferable license to use our services
  • For personal, non-commercial use only
  • License terminates when subscription ends or account is closed
  • No right to modify, copy, or distribute our content

Your Content

Content You Create

  • Saved nutrition plans you create
  • Profile information you provide
  • Feedback and suggestions you submit

Rights You Grant Us

  • License to store, display, and process your saved plans
  • Right to use aggregated, anonymized data for improvements
  • Permission to use feedback for service enhancement
  • You retain ownership of your nutrition plans

Your Responsibilities

  • You represent that you own or have rights to content you provide
  • You will not submit content that infringes others’ rights
  • You grant us necessary rights to provide our services

Disclaimer of Warranties

“AS IS” Service

ULTRA NUTRITION CALCULATOR IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Accuracy: We do not guarantee calculations are error-free or suitable for your specific needs
  • Availability: Service may be interrupted, delayed, or unavailable
  • Results: We do not guarantee specific athletic or health outcomes
  • Compatibility: Service may not work with all devices or browsers
  • Security: While we implement security measures, we cannot guarantee complete security

Not Medical Advice

Important Notice

  • Our calculator provides general nutrition guidance
  • NOT a substitute for professional medical advice
  • Consult healthcare providers before making dietary changes
  • Individual needs vary based on health conditions, medications, and other factors
  • We are not responsible for health outcomes from using our calculator

Use at Your Own Risk

You assume all risks associated with:

  • Using our nutrition calculations and recommendations
  • Implementing nutrition strategies in training or racing
  • Any health or performance outcomes
  • Reliance on our service for athletic events

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

No Liability For

WE ARE NOT LIABLE FOR:

  • Indirect, incidental, or consequential damages
  • Lost profits, revenue, or data
  • Service interruptions or errors
  • Third-party actions or content
  • Health issues or athletic performance problems
  • Reliance on our calculations or recommendations

Maximum Liability

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.

Exceptions

Some jurisdictions do not allow limitation of liability for certain damages. In such cases, our liability is limited to the fullest extent permitted by applicable law.

Indemnification

You agree to indemnify, defend, and hold harmless Ultra Nutrition Calculator, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use of our services
  • Violation of these Terms
  • Infringement of any rights of others
  • Your content or nutrition plans
  • Your reliance on our calculations

Third-Party Services

Payment Processors

We use third-party payment processors (Stripe, PayPal, etc.):

  • Subject to their own terms and privacy policies
  • We are not responsible for their actions or failures
  • Payment disputes should be directed to them

Analytics and Tools

We use third-party analytics and tools:

  • Google Analytics for usage tracking
  • Email service providers for communications
  • Hosting providers for infrastructure
  • Subject to their own terms and policies

Our website may contain links to third-party websites:

  • We are not responsible for external content
  • Review their terms and privacy policies
  • External sites are not endorsed by us

Dispute Resolution

Governing Law

These Terms are governed by the laws of EU, without regard to conflict of law principles.

Informal Resolution

Before filing a claim, contact us at contact@ultranutritioncalculator.com to attempt informal resolution. Many disputes can be resolved quickly through discussion.

Arbitration Agreement

For U.S. Users:

  • Disputes will be resolved through binding arbitration
  • Arbitration conducted by the American Arbitration Association (AAA)
  • Individual arbitration only (no class actions)
  • Arbitration location: EU or online
  • You may opt out of arbitration by notifying us within 14 days of account creation

Exceptions to Arbitration

The following are exempt from arbitration:

  • Small claims court disputes (under jurisdictional limits)
  • Intellectual property disputes
  • Requests for injunctive relief

Class Action Waiver

You agree to resolve disputes individually, not as part of class or representative actions, except where prohibited by law.

Termination

By You

You may terminate at any time by:

  • Cancelling your subscription through account settings
  • Contacting support to close your account
  • Ceasing to use our services

By Us

We may suspend or terminate your account if:

  • You violate these Terms
  • We discontinue services (with notice)
  • Required by law or legal process
  • Necessary to protect our interests or users

Effect of Termination

Upon termination:

  • Your right to use services immediately ends
  • We may delete your account and data (subject to retention policies)
  • No refunds for remaining subscription time (except as stated in Refund Policy)
  • Provisions that should survive termination remain in effect

General Provisions

Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and Ultra Nutrition Calculator.

Severability

If any provision is found unenforceable, the remaining provisions remain in full effect.

No Waiver

Our failure to enforce any right does not waive that right.

Assignment

You may not assign or transfer these Terms. We may assign our rights and obligations without restriction.

Force Majeure

We are not liable for delays or failures caused by circumstances beyond our reasonable control (natural disasters, wars, pandemics, government actions, etc.).

Notices

Official notices will be sent to:

  • Your email address on file
  • Posted on our website
  • Through account dashboard notifications

Send legal notices to: contact@ultranutritioncalculator.com

Language

In case of translation conflicts, the English version of these Terms prevails.

Survival

Provisions that by their nature should survive termination will remain in effect (intellectual property, disclaimers, liability limitations, dispute resolution).

Contact Information

For questions about these Terms:

General Inquiries: contact@ultranutritioncalculator.com 
Legal Matters: contact@ultranutritioncalculator.com 
Refund Requests: contact@ultranutritioncalculator.com 
Technical Support: Contact Us

Response time: 1-2 business days

Summary

Account: Create account, keep credentials secure, follow acceptable use rules

Subscription: $9/mo or $99/yr, automatic renewal, cancel anytime

Refunds: 14-day money-back guarantee for new subscriptions, no refunds for renewals

Use Restrictions: Personal use only, no sharing accounts, no illegal activity

Disclaimers: Service “as is,” not medical advice, use at your own risk

Liability: Limited to amount paid, not liable for health or performance outcomes

Disputes: Governed by EU law, arbitration required for U.S. users

Questions? Contact us at contact@ultranutritioncalculator.com