Get in Touch
We’re here to help! Whether you have questions about our nutrition calculator, need technical support, or want to provide feedback, we’d love to hear from you.
Fill out the form below and we’ll get back to you as soon as possible. We typically respond within 1-2 business days.
Frequently Asked Questions
Before contacting us, you might find answers to common questions in our Help section:
Account & Billing
- How do I cancel my subscription?
- What payment methods do you accept?
- Can I get a refund?
- How do I update my payment information?
Technical Support
- Why can’t I log in to my account?
- How do I save my nutrition plans?
- Is the calculator mobile-friendly?
- What browsers do you support?
Calculator & Features
- How accurate are the nutrition calculations?
- What’s the difference between free and premium?
- Can I export my nutrition plans?
- How do I access premium features?
Feature Requests & Feedback
We’re constantly improving the Ultra Nutrition Calculator based on user feedback. Have an idea for a new feature or improvement?
Share Your Ideas
- Use the contact form above and add the subject “Feature Request”
- Join our community forum (coming soon)
We review all suggestions and prioritize features based on user demand and feasibility.
Report a Bug
Found a technical issue or bug? Help us improve by reporting it:
What to Include
- Description of the problem
- Steps to reproduce the issue
- Browser and device information
- Screenshots (if applicable)
- Your account email (if logged in)
Partnership & Collaboration
Interested in partnering with Ultra Nutrition Calculator?
We Work With:
- Ultra running coaches and trainers
- Race directors and event organizers
- Sports nutrition brands
- Athletic clubs and teams
- Content creators and bloggers
What Happens After You Contact Us?
- Submission: Your message is received and assigned a ticket number
- Review: Our support team reviews your inquiry (within 24 hours)
- Response: We send a detailed response via email (1-2 business days)
- Follow-up: We may ask for additional information if needed
- Resolution: We will work with you until your issue is resolved
Privacy & Security
Your privacy is important to us:
- All messages are confidential
- Personal information is protected by SSL encryption
- We never share your contact details with third parties
- Read our Privacy Policy for details
Language Support
Currently, our support is available in English. We’re working on adding more languages in the future.
If you need assistance in another language, please mention it in your message, and we’ll do our best to accommodate.
We’re Here to Help!
Whether you’re new to ultra running or a seasoned veteran, we’re committed to helping you optimize your race nutrition. Don’t hesitate to reach out with any questions, concerns, or feedback.
Thank you for choosing Ultra Nutrition Calculator!