Privacy Policy

Last Updated:  October 1st, 2025

Introduction

Welcome to Ultra Nutrition Calculator (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using Ultra Nutrition Calculator, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Account Information: Name, email address, username, and password
  • Payment Information: Billing address and payment method details (processed securely through third-party payment processors)
  • Profile Data: Athletic information, preferences, and settings you provide
  • Nutrition Plans: Saved calculations and race nutrition strategies you create

Automatically Collected Information

When you use our service, we automatically collect:

  • Usage Data: Pages visited, features used, time spent on site, and interaction patterns
  • Device Information: Browser type, operating system, IP address, and device identifiers
  • Cookies and Tracking: We use cookies and similar technologies to enhance your experience (see Cookies section below)
  • Log Data: Server logs including access times, page views, and system errors

How We Use Your Information

We use the collected information for various purposes:

Service Delivery

  • Provide, maintain, and improve our nutrition calculator services
  • Process transactions and manage subscriptions
  • Create and manage your user account
  • Store and retrieve your saved nutrition plans
  • Enable premium features for subscribed users

Communication

  • Send order confirmations and transaction receipts
  • Provide customer support and respond to inquiries
  • Send important service updates and notifications
  • Deliver newsletters and promotional content (with your consent)
  • Notify you about new features and improvements

Analytics and Improvement

  • Analyze usage patterns to improve our services
  • Monitor and analyze trends and user behavior
  • Develop new features and functionality
  • Conduct research and testing
  • Troubleshoot technical issues
  • Comply with legal obligations and regulations
  • Protect against fraud and unauthorized access
  • Enforce our Terms of Service
  • Resolve disputes and investigate complaints

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our website and services:

  • Payment Processors: Stripe, PayPal, or other payment gateways (they handle payment information directly)
  • Hosting Providers: Servers and infrastructure for website hosting
  • Email Services: Platforms for sending transactional and marketing emails
  • Analytics Tools: Services like Google Analytics to understand usage patterns

These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your data.

We may disclose your information if required to do so by law or in response to:

  • Court orders, subpoenas, or legal processes
  • Government or regulatory requests
  • Protection of our rights, property, or safety
  • Investigation of fraud or security issues
  • Enforcement of our Terms of Service

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change via email or prominent notice on our website.

We may share your information with other parties when you explicitly consent to such sharing.

Data Security

We implement industry-standard security measures to protect your personal information:

Technical Measures

  • SSL/TLS Encryption: All data transmitted between your browser and our servers is encrypted
  • Secure Storage: Data at rest is encrypted using strong encryption standards
  • Access Controls: Strict authentication and authorization protocols
  • Regular Security Audits: Ongoing monitoring and vulnerability assessments
  • Firewall Protection: Network security measures to prevent unauthorized access

Organizational Measures

  • Employee training on data protection and privacy
  • Limited access to personal information on a need-to-know basis
  • Confidentiality agreements with all personnel and partners
  • Incident response procedures for security breaches

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Data Rights

You have the following rights regarding your personal information:

Access and Portability

  • View Your Data: Request a copy of the personal information we hold about you
  • Data Export: Download your saved nutrition plans and account data
  • Account Dashboard: Access and review your information anytime through your account

Correction and Update

  • Update Information: Modify your profile details, email address, and preferences
  • Correct Errors: Request correction of inaccurate or incomplete data
  • Self-Service: Update most information directly from your account settings

Deletion and Restriction

  • Account Deletion: Request permanent deletion of your account and associated data
  • Data Removal: Ask us to delete specific information (subject to legal requirements)
  • Restrict Processing: Limit how we use your information in certain circumstances

Objection and Withdrawal

  • Marketing Opt-Out: Unsubscribe from promotional emails at any time
  • Cookie Control: Manage cookie preferences through your browser settings
  • Consent Withdrawal: Revoke consent for data processing where applicable

To Exercise Your Rights

Contact us at contact@ultranutritioncalculator.com or through your account settings. We will respond to your request within 30 days.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

Types of Cookies We Use

Essential Cookies (Required)

  • Authentication and account management
  • Session management and security
  • Shopping cart and checkout functionality
  • Required for basic site operation

Functional Cookies (Optional)

  • Remember your preferences and settings
  • Store your saved nutrition plans locally
  • Enable premium features
  • Improve site performance

Analytics Cookies (Optional)

  • Understand how visitors use our site
  • Track page views and user journeys
  • Measure feature usage and effectiveness
  • Gather demographic information (anonymized)

Marketing Cookies (Optional)

  • Deliver relevant advertisements
  • Track campaign effectiveness
  • Personalize content and offers
  • Retarget visitors across platforms

Managing Cookies

You can control cookies through:

  • Browser Settings: Most browsers allow you to refuse or delete cookies
  • Opt-Out Tools: Use industry opt-out mechanisms for advertising cookies
  • Our Cookie Preferences: Manage preferences through our cookie banner or settings

Note: Disabling essential cookies may limit site functionality.

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

  • Active Accounts: Data retained while your account is active
  • Closed Accounts: Most data deleted within 90 days of account closure
  • Legal Requirements: Some data retained longer to comply with laws (e.g., financial records)
  • Backups: Information may persist in backup systems for up to 90 days after deletion

You can request earlier deletion by contacting us directly.

Our website may contain links to third-party sites (e.g., social media, payment processors, partner sites). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Ultra Nutrition Calculator is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately, and we will delete it promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

For users in the European Economic Area (EEA), we comply with GDPR requirements for international data transfers.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know whether personal information is sold or disclosed
  • Right to say no to the sale of personal information (we do not sell personal information)
  • Right to access your personal information
  • Right to request deletion of personal information
  • Right to non-discrimination for exercising your rights

To exercise these rights, contact us at contact@ultranutritioncalculator.com.

GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), we process your personal information based on the following legal grounds:

  • Contract Performance: Processing necessary to provide our services
  • Legitimate Interests: Improving our services and business operations
  • Consent: Where you have given explicit consent
  • Legal Obligations: Compliance with applicable laws

You have additional rights under GDPR, including data portability, restriction of processing, and the right to lodge a complaint with a supervisory authority.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by:

  • Posting the updated policy on this page
  • Updating the “Last Updated” date at the top
  • Sending email notification for material changes
  • Displaying a prominent notice on our website

We encourage you to review this Privacy Policy periodically. Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: contact@ultranutritioncalculator.com
Support: Contact Us
Data Protection Officer: Krasen Slavov

We will respond to all requests within 30 days.

Summary

What We Collect: Account info, payment details, usage data, and saved nutrition plans

How We Use It: Provide services, process payments, improve features, and communicate with you

How We Protect It: SSL encryption, secure storage, access controls, and regular security audits

Your Rights: Access, correct, delete, or export your data at any time

We Don’t: Sell your personal information to third parties

Questions? Contact us at contact@ultranutritioncalculator.com